Support & Help

We're here to help you get the most out of Wellness Loop

Email Support

Get help via email within 24 hours

support@wellnessloop.app

In-App Support

Chat with our AI wellness coach

Open AI Coach →

Frequently Asked Questions

How do I upgrade to Pro?

Go to Home → tap the Premium banner, or visit your Profile → Upgrade to Pro.

How many free scans do I get?

Free users get 10 total scans (food, facial, body, ingredient combined). Pro users get unlimited scans.

How do I delete my account?

Go to Profile → Settings → Delete Account. This will permanently remove all your data.

Can I cancel my subscription?

Yes, manage subscriptions through your App Store account settings. Your access continues until the end of the billing period.

Is my health data private?

Yes, we never sell your data. Read our Privacy Policy for full details on how we protect your information.

How accurate is the AI analysis?

Our AI provides wellness insights based on visual analysis and nutritional data. Results are for informational purposes and not medical advice.

Privacy Policy

How we protect your data

User Guide

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